Clinic Hours:

Dr Hindler is available for Online and In-Person appointments on Weekdays only.

Dr Hindler does not provide an emergency service

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EMERGENCIES:

Please contact your GP, NHS 111or go to the nearest A & E Department.

 

Confidentiality and Data Protection:

General Data Protection Regulation (GDPR ) became law in 2018. Essentially this requires organisations and individuals, such as medical practitioners to take responsibility for informing staff and patients of the data held and how it is managed. Dr Hindler uses ISO27001 certified practice management software to securely hold and manage your personal data online. Please see Dr Hindler's 

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Equality and Diversity

Diversity is any dimension that can be used to differentiate groups and people from one another. It’s about empowering people by respecting and appreciating what makes them different, in terms of age, gender, ethnicity, religion, disability, sexual orientation, education, and national origin.

 

The Equality Act (2010)

Having “due regard” to the Equality Act simply involves considering the aims of the Act in a way that is proportionate to the issue at hand.

· Eliminate unlawful discrimination, harassment and victimisation and other conduct prohibited by the Act.

· Advance equality of opportunity between people who share a protected characteristic and those who do not.

· Foster good relations between people who share a protected characteristic and those who do not.

 

The Equality Act applies to the following protected characteristics:

• Age

• Disability

• Gender

• Gender reassignment

• Pregnancy and maternity

• Race

• Religion or belief

• Sexual orientation

• Marriage and civil partnership (but only in regard to the first aim - eliminating discrimination and harassment)

 

Thus, to:

· Give due regard to the need to eliminate discrimination, harassment, and victimisation, to advance equality of opportunity, and to foster good relations between people who share a relevant protected characteristic (as cited under the Equality Act 2010) and those who do not share it; and

 

· Give regard to the need to reduce inequalities between patients in access to, and outcomes from healthcare services and to ensure services are provided in an integrated way where this might reduce health inequalities.

 

Why is equality and diversity important in healthcare?

Good equality and diversity practices ensure that the services that are provided to people are accessible and fair to everyone involved. This helps everyone feel like they are treated equally and that they get the respect and dignity that they deserve.

 

How do you demonstrate equality and diversity in healthcare?

Provide person-centered care and work in a non-judgmental manner.

 

The GMC Good Medical Practice professional standards, set out in 11 categories, provide a framework for ethical decision-making in a wide range of situations. They should be followed as far as practical in the circumstances.

Two of these categories are to:

• Treat patients and colleagues fairly and without discrimination

• To treat patients with respect

 

I am committed to equality and diversity in my practice.

I note that the eleven categories of Good Medical Practice are reviewed during mandatory annual appraisals.

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Complaints:

If you are unhappy with the service you have received from Dr Hindler we would like to know about it as soon as possible so we can investigate your concerns and explain, apologise and take positive action where necessary. In most circumstances, if you tell us about your concern quickly, we can resolve matters straightaway. Please refer to  Dr Hindler"s

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